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August 2008

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links for 2008-07-23

PaidContent Bought

Back in early 2002 I was working for a b-to-b publisher in Washington, DC and was very tired of the commute in and out of the city.  I decided to go out on my own as a consultant and my first client was MarketingSherpa, which had been launched by Anne Holland not too long before that.  At the same time PaidContent.org was launched by Rafat Ali and since they were in similar businesses the two companies bumped into each other on occasion.

PaidContent was more of a "newsy" operation while MarketingSherpa was more of a "how-to" for marketers.  I haven't talked to Anne in years, but by outward appearances MarketingSherpa is doing very well and I think she's built a sustainable business based on email newsletters that are free (content is put behind a firewall after a couple of weeks, so it must be purchased if you want to see it after that), and then selling premium content like reports and events to the large base of free subscribers.  From what I can tell PaidContent went more in the direction of ad sales as a revenue stream, although they also sell ads and host events, and they too seem to be doing very well.  So well, in fact, that PaidContent is being purchased by the Guardian Media Group out of the UK.

Nice to see all the hard work has paid off for Ali and his crew, and I'm also glad to see Anne continuing to do so well.  They also have shown that there's more than one way to skin a cat in the online media world.

Esbee the Muckraker

I was sitting on the deck reading the morning paper while slurping my cuppajoe when I stumbled upon an article in the Local section titled Salem Promo Attracts Notice with an accompanying picture of Oprah Winfrey in standard graduation ceremony dress.  It sounded hauntingly familiar and I knew why when I read this:

What kind of women go to Salem College?

Let's hear it from someone who experienced it firsthand …

Oprah Winfrey?

The indomitable talk-show host attended Tennessee State University, but the above lines from a promotional video for Salem College are generating a lot of buzz online.

The video aired last fall as part of a showcase of Piedmont colleges done by WFMY-TV.

Lucy Cash recently posted it on her blog, "Life in Forsyth," spurring a wave of reaction.

"Everyone seems to be reading that blog," said Jacqueline McBride, the director of communications at Salem College.

I knew it!  Esbee, aka Lucy Cash, wrote a post about the rather misleading Salem College promotional video featuring Ms. Winfrey.  It's misleading in the sense that it makes the average person think that Ms. Winfrey has a deeper relationship with Salem College than her appearance as a commencement speaker in 2000.  Esbee really is a muckraker isn't she?

But let's take a step back and look at the bigger picture and see the news cycle for this particular story. First there's the fact that this video was produced by a local television station, WFMY, for a feature on local colleges.  So a local station, with its own news operation, didn't see anything untoward about the school's allusions to Winfrey's ties to the college.  Next, the school so likes the video that they buy it and post it on their website and their own YouTube channel.  So far, so good.  Over six months later Esbee finds the video and posts about it. **Correction received via email from Esbee: "Small correction: Salem didn't put the video up until last week. It aired six months ago, but i didn't see it until they posted it on YouTube." ** Then, almost two weeks after that the Winston-Salem Journal picks up the story and runs with it.

This leads me to ask the same question I've been asking for at least two years: why in the world doesn't someone at the Journal figure out a way to get Esbee under their umbrella?  I suspect they get plenty of story leads from her that she never gets cited on, which I understand is the way the game is played since her blog is a public domain and Journal staffers have as much right to read it as we do, but they don't get any of her traffic.  Instead they've floundered about with their own blog efforts, trying to get their already stretched staff to blog in addition to their reporting, but not realizing that just because you can write a news piece doesn't mean you can be a good blogger.

Folks like Esbee, entrenched in their community, gifted with a "voice" that attracts local readers like honey to pollen, are gold.  You can't fake what she does and you can't snap your fingers and say to your metro reporter, "Hey, I want you to invent something as creative as 'And I mean exact'."  I'm not even saying they should have tried to hire her.  They could have simply approached her with some sort of offer that would have allowed her to retain her independence and yet benefit them with traffic and ad revenue.

But who knows.  I'm sure there's some perfectly logical reason, and who's to say Esbee would have gone for it.  Maybe they did try to woo her, but somehow I doubt it.  This is the same organization that is trying to survive by making the tactical decision to cut head count, which in my humble view is a strategic error that could sink the business.  I've written many times that the one advantage that newspapers have always had is their "feet on the street" and depth of coverage of local events.  Sadly, that 'tis no more.

Oh, BTW, Esbee's next "And I Mean Exact" is being posted at 1 p.m. today.  Be there or be square.

Pigs Flying, Snowballs in Hell

I'm shocked, SHOCKED, to read an article that has me vociferously agreeing with my very own Congress Critter Virginia Foxx.  Go get 'em Ms. Foxx.

I wonder if Congresswoman Foxx has read this little 'ol blog of mine. If so and if she's also read BlueNC and is still willing to co-sponsor the Blogger Protection Act then I have to give her a lot of credit for putting principles before what I'd expect is a little bit of disdain for the likes of me and others who snipe at her while sitting at home in our sweats, hammering out inane musings on our PCs.

Esbee Weighs In on the Local Newspaper Thing

Esbee approaches the local newspaper issue from her own angle.  Essentially she wants to return to the days when newspapers wrote more of their own stuff (i.e. relied less on wire stories) and actually used language that didn't prompt slumber. I'd love to see the paper provide more stories like Esbee's take on crime reporting.  To wit:

Winston-Salem police say that a heavy-set villain robbed the Wachovia bank branch on Martin Luther King Jr. Drive about 11 a.m. Monday.

A surveillance-camera image shows the villain looking up menacingly as he looms over the bank’s security guardian. The villain gestured threateningly with an instrument of death to force the guardian to lie down, police Capt. David Clayton said.

The villain is described as black, in his 30s, 6 feet tall, about 350 pounds, with a thin mustache and goatee. He wore a gray, hooded sweatshirt with blue sleeves and a thick white stripe on the side and on the sleeves. He left in a blue Cadillac. He may or may not have the power to shapeshift.

Any citizen with information that could foil this villain should call Crime Stoppers at 727-2800!

Esbee's commenters then provide even more, suggesting "corpulent bandit" to which Esbee replies with "El Bandito Gordito."  Any time you can weave a description that suggests a role for Jack Black into a story you're doing something right. 

Headlines

I'm no grammarian so please keep that in mind as you read the following.  I've noticed lately that I have to re-read headlines to make sure I understand what the author is trying to say.  I understand that headline writers are dealing with very limited space, but sometimes I think they need to be edited a little more closely.

Here's one I found today on WXII's website: Woman in Court Accused of Killing Daughter.  Uh, is the court accused of killing the daughter or is the woman?  Can a court kill a daughter? Wouldn't a better headline be Woman Accused of Killing Daughter is in Court? I mean you're adding two letters and a total of four spaces and it's a website for goodness sake so space isn't that precious.

There's this headline found on the Winston-Salem Journal's website, although the article originally appeared in the LA Times: Features of New $5 Bill Aim at Thwarting Counterfeiters.  Can features aim?  At a minimum wouldn't it read better if it was written as "aimed"?  Or how about New Features of $5 Bill Intended to Thwart Counterfeiters.

I understand that the idea is to convey the main thrust of the story in a few words, and I don't think that you can always do it and be grammatically correct at the same time.  But if the idea is to get the point across quickly then I don't think it's a good headline if it causes the readers to say, "huh?" when they read it.  So with that criteria I think the first headline is pretty bad, while the second headline doesn't really get in the way of understanding what the article is about. 

Maybe I'm just being picky because, you know, these people are supposedly paid to write and edit well.  All I know is it bugs the hell out of me when I read these things.   

Understanding the Manchine

Per my post about Media General's reaction to bookofjoe's habit of pasting their entire articles on his site with links and full attribution I've been having an interesting debate with Esbee in the comments.   One of the things that the debate highlights for me is the fact that old-media norms and rules are being challenged by new media tools and habits and the old-media owners are struggling with how to deal with it.  In particular I think many of us are having a hard time grasping the evolution of what some call the internet and what others call the web.  Just when most of us were beginning to get comfortable with how the web had changed information delivery and consumption the web was revamped and now readers have become cut-paste-sharers.  This evolution has been stamped by some as "Web 2.0" and it's literally changing how people use information, but pity the person who tries to explain the "hows", "whats" and "whys" of Web 2.0.  That's why I found the video below by Michael Wesch, Assistant Professor of Cultural Anthropology at Kansas State University so compelling (hat tip to Ed Cone for the link).  It's the best explanation I've yet seen for what's going on in new media, and I think it highlights the challenges that folks at old-media companies are facing.

Media General Not Getting It

One of my favorite blogs over the last couple of years has been bookofjoe.com.  It's a compendium of interesting items, not the least of which are articles that the blogs owner/author has read in the New York Times or other newspapers and has reproduced on his site with full links and attributions to the source.  The fact that he doesn't excerpt but instead provides the article in full has caused some consternation with some of the ink-stained wretches lawyers.

Case in point is the Charlottesville Daily Progress's (Joe lives in Charlottesville, VA) lawyer Andrew Carington.  He sent a lengthly cease and desist letter to Joe who promptly posted it on his blog for all to see.  Joe points out that he's pretty sure that the authors of the articles probably wouldn't agree with the lawyer's move since getting a placement on his site vastly expands their audience.  I'd have to agree, and I'd go so far as to say that Media General is making a business mistake by going after him (I'm not going to argue the legality of Joe's practice since I'm no copyright expert).

Here's my thinking.  The Daily Progress is a local paper owned by the same company that owns my hometown paper The Winston-Salem Journal.  I'd say it's safe to assume that both newspapers get the majority of their traffic from folks within their region. On the other hand Joe gets a lot of his traffic from all over the internet tubes so by getting a link from his site the newspaper is getting exposure to a much broader audience than they do on their own.  And guess what?  We're talking major traffic.

BookofjoevsdailyprogressI went to Compete.com and ran a quick comparison between bookofjoe.com and dailyprogress.com. If you look at the screenshot on the left (click on it to see it at full size) you'll see that while the Daily Progress does have a bit more traffic than Joe it ain't by much (63,341 visitors vs. 55,262) and you'll also see that Joe's traffic is trending up much more quickly than the Daily Progress.  You'd think they'd love the opportunity to get their name and a link to their site out there to such a growing audience.  Heck, Joe's offering them free syndication.

But I'm sure the honchos at Media General are thinking that Joe's getting rich off their work...oh wait, he doesn't take advertising.  So maybe he's not getting rich off of their work, so maybe it's the principle of the thing. But I'm a cynic so I'm thinking they're just ticked because one guy writing in his bathrobe in his condo is pulling almost as much traffic as their newspaper with dozens of employees and they think they can push him around.  Whatever their motivation it's a dumb move.

Should I Now Be Considered a 'Professional' Writer?

A while back I signed up to be included in Pluck's Blogburst network and then forgot all about it.  Well it ends up that Reuters ran some of my posts that they found on Blogburst.  Now even though I don't get one red cent for this I'm wondering if this makes me a "professional" writer or just another kind of "letter to the editor" writer.

BTW, here's the stories on Reuters with the number of readers Blogburst says each one had:

It Might Be 39 Cents, Give or Take Three Dollars (90)
Upgraded Time Warner (4)
I've Been Living in a Cave; Check Out Nickel Creek (2)
And You Thought the Traffic Rap Was Rough (1)
Debbie's Blog (1)
US State Departments Official Blog (1)
Was Easley's Plea More Effective Than Praying? (1)

Kids as Oracles

Fred Wilson has a great post titled What My Kids Tell Me About the Future of Media in which he evaluates the current and future state of media based on the consumption habits of his kids.  Here's an excerpt:

1) When they walk into a DVD store, they rarely walk out with a movie. It’s almost always the first season of a TV show they’ve heard is good. They’ll go see a movie in the theater but don’t really enjoy watching movies at home or on their computers. They feel that TV shows are better written and more interesting.  And the entertainment value is certainly more compelling. For roughly $40US, they got something like 25 episodes of Brothers and Sisters...

2) They will play games whenever given the opportunity. My oldest, Jessica, favors brick breaker on her blackberry and admits to be close to addicted. She claims to know kids who play it under the desk at school...

4) The only time they listen to radio is when we have it on in the car for short rides. If it’s a long ride, we almost always plug in the iPod and they’ll take turns DJ’ing...

5) They still read books the way we did as kids. That doesn’t seem to have changed a bit...

6) They love magazines and read all the fashion, cooking, and gossip magazines they can get their hands on. They read about the same topics online and on TV (particularly food), but they show no signs of moving away from the magazine. In fact, I detect a growing obsession with magazines among my family. They literally fight over a new issue the day it arrives.

7) They don’t seem particularly interested in newspapers. They get most of their news on the Internet. Josh will read the sports pages over breakfast and the girls will glance at the front page. Important current events and politics will sometimes generate enough interest that they’ll read the front page portion of a story and then launch into a discussion over breakfast. But I don’t see a commitment to newspapers like we have in my generation and my parents generation.

If you're interested in the future of media I'd definitely read the rest of his post.  I'd say that my kids' habits closely mirror his, and I've been struck by how my kids also enjoy books and magazines but only look at the newspaper when they have to cut out an article for a current events project at school. 

One thing that is intriguing to me is how much more fun my oldest finds gaming when it's done online against lots of different players.  He'll still play games offline if that's his only choice, but he gets really charged up for the XBox Live games and it almost doesn't matter which game it is.  And the thought that there are millions of kids (and adults) like him out there truly boggles my mind.  I think that's a truly game-changing, culture-shifting phenomenon.

How the kids watch TV is also interesting.  If they're worn from a long week of school they might veg out for a couple of hours in front of the tube, but really they just watch it in short bursts and then head to the computer to fiddle around online, or read a magazine or read a book.  They aren't as likely to passively watch TV as we were growing up back in the 70s and 80s, probably because they have more choices but also I think because that they get interaction when they go online.  Actually going outside and interacting with other kids at quaint pastimes like, oh, football or basketball is another story entirely.

As for music, in our house the kids seem to find their music via word of mouth, whether it's online or offline.  I know this because I have a Rhapsody account set up and they have to come to me to purchase songs to download to their MP3 players.  When I ask them where they find the songs the answer is always "It was on some friends MySpace" or "So and so told me about it at school" or "my best friend let me listen to it on her iPod on the bus".  In my day we found most of our music from listening to the radio in addition to recommendations from friends and being bombarded with someone else's music selections bellowing out of his boombox.  Also, if you wanted just one song from an artist you had to buy the album or get a friend to tape a song off of their album (and later CD) for you.  Now with services like Rhapsody the kids mix and match what they want: one Black Eyed Peas tune, a couple of Fergie tracks, etc.  I think they'd fall over if they had to spend $15 to buy a CD that has just three songs they like.  For that matter I'm right there with them.

I'd say it behooves all of us to watch how our kids operate because in a few years the media companies are going to change how they deliver their wares to meet those habits and we'll be following their lead.

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